In this role, James oversees the firm’s strategy across communities to enhance the journey of employees’ experience from hire to retire and ensure an emphasis on engagement.
James started the Autism at Work team and has helped grow the program into a global initiative that has been widely recognized for valuing and employing neuro-diverse talent. He also leads the effort to ensure employees with disabilities have accessible and assistive technology.
James is the North American Co-Chair of the AccessAbility Business Resource Group where he helps to foster increased awareness and support people of all abilities.
James has been with JPMorgan Chase seven years, serving in a variety of leadership roles, most recently as Chief Quality Officer for Home Lending Technology. Prior to joining JPMorgan Chase, he held various leadership positions in the technology and business sectors.